Take your retail business to the next level
Launch your own eCommerce Marketplace with
Flipkart Commerce Cloud
- Elevate your customer experience through the world-class tech stack of eCommerce giant, Flipkart
- From Seller Management & Personalized Buying Portal to the most robust Supply Chain Solutions, we have got you covered!
- Get the entire e-Commerce solution, or pick specific modules based on your requirements
Global Retail Titans Powered by:
Flipkart Commerce Cloud Solutions
Retail Revolution: Why Your Success Demands Flipkart Commerce Cloud ?
We offer the 5 core essentials to build a world class e-Commerce / Marketplace Tech-Stack
1. User Management
➡ User login/sign-up modules
Customer Support Portal
➡ Customer Loyalty Program Module
2. Seller Management
➡ Catalog Management System
➡ Seller Order Orchestration
➡ Seller Settlements
➡ Seller Intelligence Portal
3. Customer Experience
➡ Storefronts & Page Constructs
➡ Personalization & Recommendation
➡ Advanced Search & Browse Modules
➡ Rating, Reviews & FAQs
➡ CRM: In-App Marketing
4. Business Offerings
➡ Retail Media Monetization Solution
➡ Advanced Pricing & Promotions Engine
➡ Planning & Forecasting
➡ Gamification & Retention Modules
➡ Secure Payments & Checkout System
5. Supply Chain
➡ Order Management System
➡ Warehouse Management System
➡ 3P Logistics Handling Systems
➡ Inventorization
User Management Module
➡ Self-serve cockpit with high degree of autonomy for user & Profile Management
➡ PII Data Security, compliant with stringent regulatory requirements
➡ NLP powered chatbots, which will help us drive a two-way conversation with the customer, helping them refine their query or find an answer in an expedited manner
➡ Elevate customer shopping experience and retention with our proven loyalty program module
➡ Improve the earn and spend capabilities of your customers with Flipkart SuperCoin Construct
Seller Management Module
➡ Effortlessly generate, organize, and distribute bulk, publication-ready product catalogs across multiple categories
➡ Find gaps and inconsistencies in product data and update it for accuracy and relevancy for the high-quality and shopper-friendly product
➡ Take control of your order management: Automate real-time visibility into available, committed, and expected orders
➡ Set automatic workflows to ease the daily routine of working with sales, returns, and purchases
➡ Customize print templates: add & remove fields in your invoices, pick lists, etc.
➡ Experience a seamless, secure and smart payment management portal for sellers
➡ Track all your payments and reverse-payments with detailed accounting for each order in real time
Lets all sellers uncover best-selling products, identify growth
opportunities, and understand customer preferences
to stay ahead of the competition
Seller portal that helps sellers to improve product selection, product pricing with advanced AI based insights to grow on your marketplace
Customer Buying Portal
➡ Create content that is engaging & aesthetic for storefronts
➡ Auto-Content Generation using ML for Brand & Category Pages for enhanced customer buying experience
➡ Intuitive design, personalized recommendations, smarter discovery experience
➡ Create different cohorts of users x content x ranking to deliver the best personalized and targeted recommendations
➡ Deploy and manage multi-channel pricing strategies from a central solution
➡ Optimize margins and GMV using demand-elasticity for all channels
➡ Rich review solicitation across pages
➡ Attribute level ratings & callouts via rich NLP models
➡ Fraudulent & Fake reviews detection.
➡ Complete FAQ module with maker-checker mechanism enabling genuine answers by certified buyers only
Advanced Business Offerings
➡ Automate & scale your pricing strategy
➡ Use demand elasticity-based algorithms for optimizing margins & GMV
➡ Monetise every customer visit, Increase engagement with brands & drive conversions with FCC Ads Manager
➡ Advance to customer context-based ads and convert searches & browses to revenue even before checkouts
➡ Build your own ads’ ecosystem at relatively fractional effort and investment
➡ Track all the products of your competitor brands and their demand across all channels
➡ With the FCC’s assortment of intelligence tools, you can gauge the markets to understand competition’s overlaps and selection gaps
➡ Augmented and Virtual Reality enablement for better decision making for customers leading to a better conversion rate
➡ Increase engagement and improve brand retention with intuitive Gamification and Video Commerce Modules
➡ One click, secure and verified checkout for an elevated customer buying experience
➡ Adopt the FCC Instant Checkout to witness a decrease in cart abandonment by 25%
Supply Chain & Logistics
➡ Build a robust, reliable & efficient fulfilment network with automated warehouse management across multiple warehouses, distribution hubs and fulfilment centers
➡ Enable buyers to place & update orders seamlessly & interface with other systems
➡ Robust mediating systems to integrate with your 3rd party logistics partners for enabling scaled and seamless logistic management and order fulfilment
➡ Boost selection & speeds by placing the right inventory at the right place & time
Why partner with Flipkart Commerce Cloud?
15+
Years
of expertise of building and running a world class marketplace platform
25MN+
Hours
investment by best in class engineering, data & science teams
We've set a new benchmark by creating India's top online marketplace, delivering unparalleled customer & seller experience!
What the experts say about AI in retail:
